Shipping & Refund
Shipping & Refunds
Premium Service • Customer Satisfaction
Inspection on Delivery
- Inspection on delivery is available. You can open and try on your order while the courier is still present.
- The courier will wait 5 to 10 minutes for you to check and try the item.
- If the item doesn't fit or isn't suitable, you can hand it back to the courier on the spot.
- In that case, you will only be required to pay the shipping fee.
- Please make sure to check your order carefully upon delivery.
Return & Exchange Policy
- Inspection upon receipt is available with the courier present.
- Exchanges are accepted within 3 days of receiving your order.
- Returns are accepted within 24 hours of receiving your order.
- Items must be unused and in their original condition.
- In case of a return or exchange, the shipping fee is paid by the customer.
Important Notes
- All delivery rates are subject to change based on distance and location accessibility.
- For remote areas, additional fees may apply.
- Please make sure to provide accurate contact information to ensure smooth delivery.
- The courier will call you before delivery, so please be ready to receive your order.
Customer Service
- Our customer service team is available to assist you with any shipping or return related questions.
- For any inquiries about your order, please have your order number ready when contacting us.
- We are committed to ensuring your shopping experience is smooth and satisfactory.
Product Care
TARAF
Care Instructions
Hand wash with lukewarm water is preferred.
Use a gentle detergent and avoid bleach.
When ironing, use a temperature suitable for delicate fabrics.
Don't iron the garment directly — place a protective cloth between the iron and fabric to preserve the weave.
Oversized Poplin Shirt - Navy
